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Privacy Policy

Last updated: September 15, 2026

At Eggcellent Fertility (owned by Eggcellent Fertility LLC), your privacy is my priority. This policy explains how I collect, use, and safeguard your information when you visit www.eggcellentfertility.com or book a review with me in English or German. I aim to exceed privacy standards and build your trust. I may update this policy, so check back anytime. If I plan a major change in data use, I'll email you with options.

This applies only to Eggcellent Fertility. By using my site or services, you agree to these terms. Third-party sites I link to have their own policies. Please review them.

What I cover

  • What info I collect.
  • Why I collect it and my basis.
  • How I use and share it.
  • Your rights and choices.
  • How I protect it.

What I collect

You choose what to share:

  • Personal details: name, email, address, or payment info when you book.
  • Health info: fertility history, records or goals from questionnaires and uploads (treated with utmost care).
  • Site data: cookies, IP address, or browser type to enhance your visit.

I may collect anonymous stats (e.g., age) to improve my services, with your okay.

Why I collect it

  • To tailor your review to your story.
  • To refine my independent services.
  • To send helpful updates (if you opt in).
  • To keep data only as long as needed: your records and session notes are kept for 12 months after your last session (so returning clients don't have to upload everything again) and then deleted (or earlier at any time on request) unless the law requires me to keep them longer. Your contact details stay on my email list until you unsubscribe.

How I use it

I don't sell or rent your info. As an independent physician reviewer, I use it to:

  • Provide independent, educational fertility reviews.
  • Contact you about sessions or support.
  • Invite feedback (optional).

Trusted partners may process data on my behalf but are bound to confidentiality: Kajabi (website, booking and payments), Google Workspace (email, calendar, video calls and the secured Drive where your records are stored), and payment processors (e.g., Stripe or PayPal).

Your rights and choices

  • California residents: you can request access to, deletion of, or details about your data. I won't sell it or treat you differently for asking.
  • All clients: opt out of emails at [email protected] or ask about your info anytime.

Security

I use SSL encryption online and secured, access-restricted storage for your records. Only I access your data, only to help you, and I treat health info with extra confidentiality.

EU note

Based in the U.S., I transfer data here under EU-US privacy rules, keeping it safe. If you are in the EU, Switzerland or the UK, you also have the right to access, correct, export or delete your data and to object to or restrict its processing. Just email me.

Kids under 13

My services aren't for kids under 13, and I'll delete any such data promptly.

Contact me

Questions or requests? Email [email protected] or write to: Nadine Al Kaisi, 420 Guinda Street, 94301 Palo Alto, California.